This Privacy Policy explains how MD MOTORS (“we”, “us”) collects, uses, shares, and protects information when you use our application and related services (the “Service”). We act as an intermediary between car dealers and car suppliers in Egypt.
1) What We Ask For (and Why)
We collect only what is needed to operate the Service, keep it secure, and meet Google Play / Apple App Store requirements.
A) Account & Identity
Create accountLoginSecurity- Email — to create your account, login, recover access, and send security notices.
- Phone number — for verification (e.g., OTP), account protection, and preventing fake accounts.
- Name (as you enter it) — to identify you inside the app during brokered communications.
B) Dealer/Supplier Profile (Business Context)
Broker matchingQuality- Whether you are a dealer or a supplier — to route requests correctly.
- Service preferences and categories (e.g., brands/models you handle) — to match relevant counterparties.
- Any descriptions you add to help others understand what you offer/seek.
C) Requests, Messages, and Attachments
In‑app chatRequests- Request details you submit — to deliver them to the other party and facilitate negotiation.
- Messages and files you choose to send (e.g., images/documents) — to enable communication through the Service.
D) App Usage & Diagnostics
ReliabilityFraud prevention- Device/app data (device model, OS version, app version) — to ensure compatibility and support.
- Crash logs and diagnostics — to fix bugs and improve stability.
- Basic usage events (feature usage) — to improve the Service.
2) Permissions We May Request
You can allow/deny permissions. Some features may not work without them. We do not access these unless you enable the feature.
- Internet / Network access (required) — the Service depends on online communication.
- Notifications (optional) — to notify you about request updates, messages, and account/security events.
- Photos/Media/Files (optional) — to upload images/documents that you choose to share.
- Camera (optional) — to capture and upload photos that you choose to share.
- Phone/Verification-related permission (optional, OS-dependent) — to support phone number verification; otherwise you can manually enter your phone number.
3) How We Use Information
- Operate the Service as a broker between dealers and suppliers.
- Create accounts and enable login via email and/or phone number.
- Verify accounts, prevent fraud/abuse, and protect users.
- Provide in-app communications and deliver requests to relevant counterparties.
- Improve performance, reliability, and user experience.
- Comply with legal requirements and platform policies.
4) Sharing & Disclosure
We may share information in limited cases:
- With counterparties (dealers/suppliers) — information you submit for matching and negotiation (for example: your profile and request content). If you choose to share your contact details in the Service, those details may be shown to the other party to complete communication.
- With service providers — hosting, analytics, crash reporting, and security vendors under appropriate safeguards.
- For legal reasons — to comply with law, enforce our terms, or protect the Service and users.
We do not sell personal information.
5) Data Retention
- We retain information for as long as needed to provide the Service and meet legal/security obligations.
- When you delete your account, we delete or anonymize data where feasible, except where retention is required by law or for security and dispute prevention.
6) Security
We use reasonable technical and organizational measures designed to protect information. No system is completely secure.
7) Your Choices (Google/Apple Compliance)
Create account & Login
You can create an account and login using email and/or phone number depending on the available method in the app.
Delete account
You can request account deletion using the in-app Delete Account option (if available), or by contacting: info@mdmotorseg.com. We may verify your identity before completing deletion to protect your account.
Permissions
You can change permissions anytime in your device settings. Some features require certain permissions.
8) Children’s Privacy
The Service is not intended for children, and we do not knowingly collect personal information from children.
9) Updates to This Policy
We may update this Policy to reflect changes in the Service, legal requirements, or platform rules. Continued use means acceptance of the updated Policy.
10) Contact
MD MOTORS — info@mdmotorseg.com
Tip for app stores: you can host this page at https://mdmotorseg.comprivacy-policy.html (or similar).